Terms & Conditions
By purchasing and participating in any coaching service provided by JK Wellness Wave, you agree to the following Terms & Conditions.
1. Coaching Services
JK Wellness Wave provides online fitness coaching, nutrition guidance, accountability support, lifestyle coaching, and educational resources. These services are intended to support your health and fitness goals but do not replace medical advice, diagnosis, or treatment.
2. Eligibility
• Clients must be 19 years of age or older.
• Clients must provide accurate and honest information on all intake forms.
• Clients are responsible for updating JK Wellness Wave regarding any changes to their health status.
3. Health Disclaimer
• Participation in exercise and nutrition programs is voluntary and undertaken at your own risk.
• You are responsible for obtaining medical clearance before starting any fitness or nutrition program if required.
• JK Wellness Wave does not diagnose, treat, or manage medical conditions.
4. Results Disclaimer
• Individual results vary and depend on factors including consistency, adherence, effort, sleep, stress management, genetics, and lifestyle habits.
• No specific results, weight loss, muscle gain, or body transformation outcomes are guaranteed.
5. Payments
• All coaching fees must be paid in full before services begin unless otherwise agreed upon.
• All prices are listed in Canadian Dollars (CAD).
• Applicable taxes may be added at checkout.
• Failure to complete payment may result in suspension or termination of services.
6. Refund Policy
• Due to the personalized nature of coaching services, all sales are final.
• No refunds will be issued for change of mind, lack of participation, failure to follow the program, missed check-ins, unused coaching time, or early cancellation.
• Exceptions may be considered at the sole discretion of JK Wellness Wave in extraordinary circumstances.
7. Check-Ins and Communication
• Clients are responsible for submitting check-ins by the agreed-upon deadline.
• Missed check-ins may result in delayed program updates.
• Response times are typically within 24–48 business hours.
• Coaching support is not intended for emergencies.
8. Online Training Sessions
• Clients are responsible for attending scheduled sessions on time.
• Sessions will begin and end at the scheduled time.
• Missed sessions, late arrivals, or no-shows may be forfeited without refund.
• Rescheduling requests must be submitted at least 12 hours before the scheduled session.
9. Client Responsibilities
Clients agree to:
• Follow instructions responsibly and within their physical capabilities.
• Inform the coach of any injuries, illnesses, pregnancies, medications, or medical conditions.
• Communicate respectfully and professionally at all times.
• Take responsibility for their own decisions and actions.
10. Confidentiality and Privacy
• Personal information, progress photos, measurements, and coaching records will remain confidential.
• Information will not be shared with third parties without consent unless required by law.
11. Progress Photos and Testimonials
Client testimonials, reviews, and transformation photos will only be shared with written permission.
• Clients may withdraw consent for future use at any time.
12. Intellectual Property
• All workout programs, meal plans, educational materials, guides, videos, and resources provided by JK Wellness Wave remain the intellectual property of JK Wellness Wave.
• Clients may not copy, distribute, reproduce, share, sell, or transfer coaching materials without written permission.
13. Termination of Services
JK Wellness Wave reserves the right to terminate coaching services immediately if a client:
• Behaves in a disrespectful, abusive, threatening, or inappropriate manner.
• Violates community guidelines.
• Provides false or misleading information.
• Fails to comply with these Terms & Conditions.
14. Limitation of Liability
To the fullest extent permitted by law, JK Wellness Wave and its representatives shall not be held liable for any injury, illness, loss, damage, or claim arising from participation in coaching services, exercise programs, nutrition recommendations, or related activities.
15. Acceptance of Terms
By purchasing, enrolling in, or participating in any JK Wellness Wave service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.